F.A.Q for PND MapKing

 

Q. My device does not show my current location, why is this so?
A. Please make sure that you are not under any shelter or indoors, GPS does not have the ability to receive any signals when in a building. Sometimes GPS satellites have shifted position and your receiver is unable to register their location, thus it has to re-sync to the satellites taking up some time. Also, by staying stationary helps the receiver to obtain a better fix

Q. I cannot find a particular place or road or POI I want to go to, why?
A. Make sure the map is the correct one, eg searching for Singapore POI - make sure map is selected to SLA Singapore.

By using 'Find POI' in destination give you a better and higher chance search. Do remember to set Range settings if possible. If the following does not still assist, contact us allowing us to know the POI.

Q. Every time I start my MapKing on my PND, an error message "Cannot Load Map" prompts Why?
A. An update error might have occurred.
For Holux 53CL Please bring your set to our Retail outlet for an Upgrade if possible.
Other users may access the Storage card (if possible) and access to '\Maganavi\user' folder and delete the file called 'ppgnavi12.cfg'

A guide can be found here

Q. How do I update my maps? Would I be notified? How much if any is the update?
A. Each device has a different executable file that can be found at the PND Section.
You are required to at least have a Card Reader and just run the File. A guide can be found in the same area.

Notifications are only done by EastGear for Holux 55 and 53. Any other devices will have to check the website or subscribe to our mailing list.

Updates are free for your 1st year. Payment required will be notified if any.

Q. Can I use the Map updates from Malsingmaps.com?
A. No the Map type there are not suitable for Any PND devices

Q. I am using Holux 53CL, and I have an Hourglass that spins non stop. GPS navigation is almost Impossible!
A. Your MapKing Program is due for Upgrading, We have released a later version of MapKing that has resolved that problem. Please bring your Unit to our Retail Outlet at 42 Horne Road.
Please note your Favorites will be erased and cannot be restored. Also there is no over the net upgrade, you will have to physically bring your unit to us for the upgrade.
We apologize for any inconvenience caused